If you would like to set up an appointment or have any questions, please completely fill out the form below.
This is only a request, so please give us a few days to get back to you via email. For any urgent appointments, call the Spa directly.
Should you require a same day or an out of normal business hrs appointment, please call us on +61 8 92933015.
The Spa is open from 9.30am to 5.30pm Tuesday to Saturday. We are happy to extend our hours if required, please enquire by calling the Spa.
Bookings may be arranged over the phone or by email. Please note that we do NOT offer an online booking service at the moment. Any booking request made via the website must be confirmed by phone or email by a member of staff before it will be entered into our booking system.
To secure your booking we require a name, mobile number and EITHER a 50% deposit OR prepayment in full. This can be paid over the phone via credit card or in person at the Spa. If using a gift voucher, we will record the voucher number as the deposit.
Group and Corporate Bookings – We are happy to accommodate group bookings and can custom designed a spa package to suit the requirements of the group or occasion. Please contact the spa via phone or email to discuss your needs. Four or more people is a group booking, please note that we require a full payment three days prior to you appointments, these appointments cannot be changed after they’ve been paid for, unless there is a medical condition.
If you wish to request a specific therapist, please do so by name at the time of booking.
Please understand that during peak times there can be a wait of some weeks for weekend appointments. We suggest planning ahead to avoid disappointment at these times.
24 hour notice must be given to cancel or significantly amend any booking. When less than 24 hours, 50% of the full treatment fee will be charged. Failure to attend your appointment will result in 100% of the fee being charged or gift vouchers redeemed in full.
All packages and products purchased are non-refundable. Unopened products may be exchanged under certain circumstances.
Please arrive 10 to 15 minutes prior to your appointment. Your early arrival means that we will be able to complete your client consultation form and transition you through the spa without infringing on your treatment time. Please understand that late arrival may result in a reduced treatment time.
Gowns, slippers and towels are provided for your comfort and convenience. For some treatments disposable underwear will be provided, if you prefer, you are welcome to wear your own underwear or swimwear. When visiting Annasha for 90min or longer you will be provided with a gown and complementary access to our relaxation lounge for the duration of your stay. For any treatments shorter than 90minutes, you may wish to upgrade to gown/lounge service, by asking upon booking.